Director, Commercial IT, Branded

Endo Pharmaceuticals


2019-10-30 2019-11-29
executive administration it pharma

Endo International plc is a global specialty pharmaceutical company focused on improving patients' lives while creating value. Endo develops, manufactures, markets and distributes quality branded pharmaceutical and generic pharmaceutical products as well as over-the-counter medications through its operating companies.

Endo has global headquarters in Dublin, Ireland and U.S. headquarters in Malvern, PA. We believe in making a difference, and the dedication and experience of our employees guide that aspiration. Both our company and the growth of our individuals are driven by a common purpose – to deliver therapies that make a significant, positive impact on patients' lives.

Director, Commercial IT, Branded, Information Management, Malvern

About Endo International plc

Endo International plc (NASDAQ: ENDP) is a highly focused generics and specialty branded pharmaceutical company delivering quality medicines to patients in need through excellence in development, manufacturing and commercialization. Endo has global headquarters in Dublin, Ireland, and U.S. headquarters in Malvern, PA, employing approximately 3,000 people worldwide. For 2018 Endo, reported revenue of $2.947B and adjusted diluted EPS of $2.89. Learn more at


The Director, Commercial IT, Branded is a lead IT Business Partner for the Branded Commercial organization (i.e Sales, Marketing, Commercial Operations, Patience Access, Sales Training, etc.). This role will develop and maintain trusted business partnerships and provide strategic management and cross-functional team leadership. The role is responsible for developing and executing the technology strategy aligned to and enabling the Commercial business. The incumbent will be responsible for implementing identified strategic projects as required by the multi-year technology strategy. The role will ensure all IT solutions support the Commercial business strategy, while aligning to the IT framework (architecture, tech security, etc.). In addition, this person will have direct and indirect responsibility for maintaining the overall health, operations and lifecycle management of existing IT capabilities including recommendations on extending, investing, and retiring.SCOPE OF AUTHORITY:

§ Functional area OpEx of $~2MM+ and project capital of $5MM+

§ Management of Commercial (Client) budgets where appropriate; influence and direct stakeholder spend

§ Determining and maintaining correct staff composition (employees and consultants.)


§ Serves as a primary point of contact for selected Commercial business areas.

§ Collaborates with the business partners in identifying strategic direction / solutions for enabling processes and extending current tools to increase value proposition.

§ Works with leaders to understand the core capabilities needed to drive business results, and translate into actionable programs for functional teams.

§ Responsible for the successful operations of the Commercial application portfolio.

§ Maintain an in-depth understanding regarding all Commercial processes in order to conduct effective analysis and support business decisions.

§ Analyze business solutions to address Commercial issues based on an understanding of our current business processes and future business needs.

§ Provide project leadership for major strategic initiatives.

§ Build alliances with external and internal partners to enhance the effectiveness of the business functions and to ensure alignment on objectives and metrics.

§ Ensure projects align with Business/Technology Roadmaps and appropriate trade off decisions are made across Commercial.

§ Lead and oversee the day-to-day technology operations activities performed by internal FTEs, and 3rd party suppliers.

§ Identify opportunities for improvement by analyzing performance data and comparing to industry norms and best practices.

§ Ensure supplier contracts for projects and operational activities are in alignment with the needs of the commercial business and IT.

§ Monitor supplier performance against contractual obligations and changes in expectations/scope; providing feedback where appropriate and amending contracts as needed.


Education & Experience

Minimal acceptable level of education, work experience and certifications required for the job

§ BA/BS degree in Information Science, Technology, or a related field.

§ 12+ years of IT experience.

§ 5+ years specifically in support of a pharmaceutical Commercial organization, preferably with a branded pharmaceutical company.

§ 3+ years of budget oversight and management of key vendors.

§ Significant experience as an IT leader in a business partner role influencing direction and deploying technology solutions.

§ Experience supporting the following environments is required:

o Sales Operations

o Marketing Operations

o Patient Access

o Insights and Analytics


Proficiency in a body of information required for the job

e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.

§ Strong knowledge of Commercial SaaS solutions (Veeva CRM, Veeva Vault, Tableau, etc.)

§ High awareness of healthcare technology trends.

§ Strong technology orientation with a passion for technology.

§ Knowledge of development methodologies for strategies and technology plans.




Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing etc.

§ Outstanding communication skills; strong interpersonal and teaming skills.

§ Ability to direct without authority, influence members across the organization.

§ Ability to collaborate, and drive transformational change.

§ Superior IT operations management skills and experience.

§ Ability to collaborate and establish relationships between technical and non-technical teams.

Physical Requirements

Physical & mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.

§ Ability to work in an office environment.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Endo recognizes the advantages of a diverse workforce achieved through a commitment to equal employment opportunities.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


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