Business Systems Analyst - Supply Chain/Finance (52380)

Stanford Health Care

Palo Alto,CA  

2020-01-21 2020-02-20
supply.chain accounting administration it hospital

For over 160 years, Stanford Health Care has been advancing medicine together as fearless leaders and unstoppable patient advocates. Consistently ranked among the nation’s best hospitals, we are a team of pioneers, bringing groundbreaking medical research and patient care to the communities we serve every day.

We’re Stanford Health Care, home to health care professionals making the impossible a reality every day. We’re pushing the boundaries of what medicine can do, and that takes people who can lead fearlessly, challenge the expected, and inspire healing in everything they do. Your courage, your compassion, and your relentless pursuit of excellence are welcome here. We invite you to explore our current opportunities and discover the rewarding next step in your career.

**Business Systems Analyst - Supply Chain/Finance (52380)**

+ Job Type:Full Time

+ FTE/Bi-Weekly Hours:1.0/80

+ Shift:Days

+ Hours in Shift:8

+ Location:Palo Alto, CA

+ Req:52380

**Job Description**

Job Summary

As a Business Systems Analyst I, you will address the implementation, support, and maintenance of applications used by Supply Chain and Finance in collaboration with other peers. You will enable the users to fully maximize systems capabilities to meet the institutional goals of quality patient care, cost containment and operational efficiency. As a Systems Analyst I, you are responsible for overseeing assigned systems and functions supporting the institution's ERP and business applications. The position has an in-depth understanding of the integration among clinical and non-clinical applications especially related to Supply Chain and Finance.


Stanford Health Care recently won the 29th Annual CIO100 award for the work on SHC's MyHealth eCheckin and integrated Wayfind solution. The solution reminds the patient of their upcoming appointments, allows them to complete the check-in process in the comfort of their home, get step by step directions on campus to their clinic and be automatically checked in on arrival.

The industry first solution was conceived, designed and developed in house by the 'Software Design and Development' team. The MyHealth team, is a cross functional team of Designers, Software Developers, Analysts and Product Managers. They worked in close collaboration with clinical operations, revenue cycle, facilities management and patient experience on this project.

Every year, the CIO 100 recognizes and celebrates organizations and their IT teams that distinguish themselves by creating business value through innovative use of technology. This year there were over 400 organizations vying for a coveted top 100 spot.

The College of HealthCare Information Management Executives (CHIME) has designated Stanford Health Care again this year for 2018 Most Wired recognition at the CHIME Fall CIO Forum in San Diego.

This is Stanford Health Care's ninth year in a row receiving this recognition.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Provide tier-2 support of application incidents reported through the help desk

Manage delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for a variety of application including but not limited to Lawson, EDI/GHX, ManageRecall, ProcuredHealth, SOTI MobiControl, MHC, ScrubEx etc.

Proficient in creating/modifying Lawson Business Intelligence (LBI) reports.

Perform daily monitoring of applications in production use

Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk

Lead the implementation of low to medium complexity tools and workflows

Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases

Lead any testing that is required as part of new implementations, enhancements or upgrades

Implement changes using documented procedures that are compliant with department's policies and procedures

Participate in team and cross-team meetings and maintain appropriate meeting records

Provide ongoing troubleshooting, support, and maintenance of applications; including 24/7 on coverage as required

Take ownership of low complexity issues and act as a liaison between customer and other support staff to facilitate resolution

Work with and mentor junior staff members to document workflows

Assist senior team members in developing and maintaining requirements/specifications and test cases for new or enhanced functionality to department application.

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

National recognition in 10 specialties.

Watch our stories

"We have a culture of patient care first here, one that speaks to our mission and our values: to care, to educate, and to discover."

Brian L.Unit EducatorBSN, CMS RN

Did you know?

196Stanford Health Care uses 196 solar panels, powering 17% of the hospital's electricity.

17In 2015, we had 17 dogs in our Pet Assisted Wellness (PAWS) Program.

8We're proud to work with 8 All-time Stanford Medicine Nobel Laureates.

1,592Stanford Health Care exhibits more than 1,592 original art pieces.


Minimum Qualifications


Bachelor's degree in Computer Science, Software Engineering or a directly-related field. S/BA , along with at least (3) years of hand-on experience in build, support and maintenance of an ERP system and an operations focus in Supply Chain and Finance modules, within a hospital or healthcare environment


Two (2) or more years of progressively responsible and directly related work experience in healthcare or technology-related environment

Preferred Experience:

Three (3) years of hand-on experience in build, support and maintenance of an ERP system and an operations focus in Supply Chain and Finance modules, within a hospital or healthcare environment

Lawson/Infor functional Supply Chain Management (SCM) experience desired: Procurement, Accounts Payable/AP, AR, GL, Inventory Control, Receiving, Distribution and Logistics

Procure to Pay and Supply Chain optimization experience desired: PAR location redesign, Item Master data optimization Vendor Master optimization, EDI/GHX, AP invoice matching / three-way matching, Receiving and Electronic chain of custody

One (1) year of experience in utilizing and managing SaaS applications and vendors

Knowledge, Skills, and Abilities

Ability to work in server operating systems such as AIX and Windows Server 2003 and 2008.

Mid-level Microsoft Office skills

Ability to diagnose and resolve complex technology problems

Ability and desire to learn specialized and advanced technology solutions

Ability to establish a set of tasks and activities associated with an intended outcome and timeline

Ability to take action consistent with available facts, constraints, and anticipated consequences

Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner

Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions

Ability to develop new skills and teach others

Ability to collaborate and build consensus with stakeholders

Ability to understand and adhere to operational standards, policies, and procedures

Ability to identify risks and issues

Ability to develop solutions for new and unfamiliar challenges

Ability to analyze data, interpret results and draw conclusions

Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate

SHC does not discriminate on the basis of Ancestry, Age, Color, Disability, Genetic information, Gender, gender identity, or gender expression, Marital status, Medical condition, Military or veteran status, National origin, Race, Religion, Sex, and Sexual orientation.
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