Clinic Clerical Coordinator - Infusion Scheduler (Per Diem/Relief) (53121)

Stanford Health Care

Palo Alto,CA  

2020-01-20 2020-02-19
administration hospital

For over 160 years, Stanford Health Care has been advancing medicine together as fearless leaders and unstoppable patient advocates. Consistently ranked among the nation’s best hospitals, we are a team of pioneers, bringing groundbreaking medical research and patient care to the communities we serve every day.

We’re Stanford Health Care, home to health care professionals making the impossible a reality every day. We’re pushing the boundaries of what medicine can do, and that takes people who can lead fearlessly, challenge the expected, and inspire healing in everything they do. Your courage, your compassion, and your relentless pursuit of excellence are welcome here. We invite you to explore our current opportunities and discover the rewarding next step in your career.

**Clinic Clerical Coordinator - Infusion Scheduler (Per Diem/Relief) (53121)**

+ Job Type:Relief

+ FTE/Bi-Weekly Hours:.001/0

+ Shift:Days

+ Hours in Shift:8

+ Location:Palo Alto, CA

+ Req:53121

**Job Description**

This position is Per Diem / Relief. Hours are not guaranteed.

Job Summary This paragraph summarizes the general nature, level and purpose of the job.

Reporting to the Operations Manager, the Clinic Clerical Coordinator functions as both the lead to a team of employees and as a member of the clinic team that performs the required tasks to meet the institutional registration standards.

The Clinic Clerical Coordinator can maintain operations of the unit in the absence of the Operations Manager.

This position has frequent contacts with patients, third party payers, PSO staff, contracting staff, and managers of clinic and clerical staff.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patients' rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).

· Serves as in-house expert resource on registration in EPIC and ARIA.

· Assigns daily work schedules, adjusts work for coordinator staff.

· Verifies insurance eligibility.

· Ensures scheduled patients are eligible for services requested, and/or determines patient liability.

· Keeps IT logic current in EPIC and ARIA systems when changes occur both internally and externally.

· Assigns medical records if necessary.

· Meets productivity standard set for this position 90% of the time.

· Performs monthly Quarterly Reviews on sample registrations performed by staff to ensure accuracy.

· Prepares monthly productivity report from data supplied by staff, and other ad-hoc reports as requested.

· Reviews registration edit report, identifies, documents and reports registration problems to technical staff, and corrects database in a timely fashion.

· Adheres to policies, practices and procedures.

· Administers and evaluates competency exams of new staff and provides on the job training.

· Participates in registration orientation for new staff.

· Serves as a resource to other staff on registration, benefits, and authorization process.

· Participates with manager in improving clinic registration procedure.

· In the absence of the Operations Manager, maintains operations of the unit

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

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Minimum Qualifications

Education: Associate degree in health-related field from an accredited college or university

Experience: Four (4) years of progressively responsible experience in a medical, billing or health insurance office setting along with prior supervisory experience.

License/Certification: None

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

SHC does not discriminate on the basis of Ancestry, Age, Color, Disability, Genetic information, Gender, gender identity, or gender expression, Marital status, Medical condition, Military or veteran status, National origin, Race, Religion, Sex, and Sexual orientation.
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