Patient Access Representative

Centura Health

Avon , CO  

2018-03-27 2018-04-26
rural health.system

Centura Health connects individuals, families and neighborhoods across Colorado and western Kansas with more than 6,000 physicians and 17,000 of the most talented hearts and minds in medicine, leadership and business.

Through Centura Health’s 15 hospitals, six senior living communities, health neighborhoods, physician clinics, Flight for Life® Colorado, home care and hospice services, we offer a diverse range of work settings in a Colorado or western Kansas community you will love to call home.

Be part of a new care delivery concept offering both urgent AND emergency care under one roof – Centura Health Urgent and Emergency Care. Located in great places to live, work and play like Arvada, Highlands Ranch, Lakewood, Parker, Frederick, Golden and Avon – our free-standing centers are equipped with CT Scan, laboratory and X-ray capabilities on-site to deliver high-quality treatment at an appropriate cost. Patients needing emergency services are attended to in a calm environment with individual exam rooms. And unlike most urgent care centers, every patient is seen by a physician. If you’re looking for a fresh opportunity outside of the typical hospital setting where you’ll enjoy an expanded scope of practice, diverse patient population and a collaborative team, we look forward to your application! For more information please visit


_*RECRUITER:*_ Hailey Meseraull -

_*CLINIC:*_ Centura Health Emergency & Urgent Care - Avon

_*SCHEDULE:*_ Per Request Needed

_*SHIFT:*_ Variable

Occasional travel to other sites to meet the needs of the clinic may be required.

*_Position Summary_*

Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. The PAR will interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. The PAR will verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. Will serve as a mentor to new associates and assist in new employee orientation. Primary Responsibilities Include: registration, insurance verification, cash collections, phone management, customer service, problem solving and workflow management.

*_Minimum Education Requirements_*

* High School Diploma or GED required

*_Minimum Experience Requirements_*

* Office experience in a healthcare environment, medical terminology, ability to multitask and prioritization skills preferred

* Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.


* CPR Certification (as required by facility)

*_Position Duties (essential functions denoted with an * )_*


* Maintain an accuracy rate within the departmental guidelines.*

* Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.*

* Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.*

* Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.*


* Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data. Work daily reports as assigned.*

* Train in other Patient Access areas.*


* Collects patient portion from patients prior to or at time of service (following MSE).*

* A referral to a financial counselor will be initiated if the patient cannot pay the amount due.*

*_Physical Requirements_*

* Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)


* Important notification to applicants as of Nov. 20, 2014:* Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does _not apply to associates hired on or before Dec. 31, 2014_. Centura Health is an Equal Opportunity Employer, M/F/D/V.
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