Patient Access Representative

Centura Health

Denver , CO  

2018-03-29 2018-04-28
health.system

Centura Health connects individuals, families and neighborhoods across Colorado and western Kansas with more than 6,000 physicians and 17,000 of the most talented hearts and minds in medicine, leadership and business.

Through Centura Health’s 15 hospitals, six senior living communities, health neighborhoods, physician clinics, Flight for Life® Colorado, home care and hospice services, we offer a diverse range of work settings in a Colorado or western Kansas community you will love to call home.



Located in central Denver’s historic Washington Park residential neighborhood, associates at Porter Adventist Hospital enjoy beautiful surroundings, leading technology, outstanding leadership and easy access to everything great central Denver has to offer. As a full-service Magnet® designated, 368-bed acute-care referral center specializing in behavioral health, cancer care, joint replacement, spinal care, advanced robotic surgery and organ transplantation, Porter Adventist Hospital treats some of the region’s most complex medical cases and surgery patients. Our Heart and Vascular Institute is the first and only program in Colorado to receive full Heart Failure Accreditation status from the Society of Cardiovascular Patient Care. We have also received numerous awards and honors including: The Healthgrades Patient Safety Excellence Award (2014); top 50th orthopedic program ranking by U.S. News & World Report with high performing honors in eight specialties (2014); an “A” rating from the Leapfrog Group for Patient Safety (2014), as well as many others. The Porter tradition of blending science and spirit began more than 75 years ago by Denver businessman Henry Porter with his generous donation after he experienced care at a Seventh Day Adventist Facility in CA and sought to bring that same philosophy of care to Denver. If you are ready for a career where the work you do truly transcends the walls of a hospital, we invite you to learn more at: http://www.porterhospital.org/















*_Job Description/Job Posting ID: 126583_*







*_Recruiter Contact:_* Hailey Meseraull - haileymeseraull@centura.org







*_Clinic/Department:_** 8762 PAH PT REGISTRATION *







*_Hospital:_** PORTER ADVENTIST HOSPITAL *







*_Schedule:_* Part Time (24 hours/week)







*_Shift:_* Days (9:00a-9:30p)





*_Position Summary_*







Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. The PAR will interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. The PAR will verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. Will serve as a mentor to new associates and assist in new employee orientation. Primary Responsibilities Include: registration, insurance verification, cash collections, phone management, customer service, problem solving and workflow management.







*_Minimum Education Requirements_*









* High School Diploma or GED required









*_Minimum Experience Requirements_*









* Office experience in a healthcare environment, medical terminology, ability to multitask and prioritization skills preferred



* Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.









*_License/Certifications_*









* CPR Certification (as required by facility)









*_Position Duties (essential functions denoted with an * )_*







QUALITY









* Maintain an accuracy rate within the departmental guidelines.*



* Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.*



* Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.*



* Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.*









SERVICE









* Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data. Work daily reports as assigned.*



* Train in other Patient Access areas.*









COST









* Collects patient portion from patients prior to or at time of service (following MSE).*



* A referral to a financial counselor will be initiated if the patient cannot pay the amount due.*









*_Physical Requirements_*









* Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)















*Important notification to applicants as of Nov. 20, 2014:* Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does _not apply to associates hired on or before Dec. 31, 2014_. Centura Health is an Equal Opportunity Employer, M/F/D/V.
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