Patient Care Manager - OP, Cardiovascular (53372)

Stanford Health Care

Palo Alto,CA  

2020-01-21 2020-02-20
manager patient.advocacy administration hospital

For over 160 years, Stanford Health Care has been advancing medicine together as fearless leaders and unstoppable patient advocates. Consistently ranked among the nation’s best hospitals, we are a team of pioneers, bringing groundbreaking medical research and patient care to the communities we serve every day.

We’re Stanford Health Care, home to health care professionals making the impossible a reality every day. We’re pushing the boundaries of what medicine can do, and that takes people who can lead fearlessly, challenge the expected, and inspire healing in everything they do. Your courage, your compassion, and your relentless pursuit of excellence are welcome here. We invite you to explore our current opportunities and discover the rewarding next step in your career.



**Patient Care Manager - OP, Cardiovascular (53372)**



+ Job Type:Full Time

+ FTE/Bi-Weekly Hours:1.0/80

+ Shift:Days

+ Hours in Shift:8

+ Location:Palo Alto, CA

+ Req:53372



**Job Description**



PATIENT CARE MANAGER



The Patient Care Manager is a Registered Nurse who provides unit leadership and works in partnership with nursing, the healthcare team, hospital/system leaders to develop a quality practice setting that support professional nursing and quality patient care. The Nurse Manager is accountable for the effective delivery of competent, compassionate, and efficient patient care. Responsibilities include coordination of patient care; supervision of a professional team that includes multiple nursing and other staff as appropriate; administrative and budget management; troubleshooting of problem areas; organizational change management; ensuring compliance with accreditation and regulatory standards; quality assurance/quality improvement; safety and risk management requirements as well as actualization of hospital and unit policies, goals and objectives. Further, improving unit operations, enhancing communication and feedback, customizing education and staff roles, and accepting organizational accountability for services provided to recipients are critical outcomes expected of this role. The Nurse Manager role is critical to hospital operations and minimally accomplishes the following essential duties.



Patient Care Manager I vs. II designation is based on span of control, hours of operation, and level of unit complexity.



Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.



You will do this by executing against our three experience pillars, from the patient and family's perspective:

Know Me: Anticipate my needs and status to deliver effective care

Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health

Coordinate for Me: Own the complexity of my care through coordination



Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.



National recognition in 10 specialties.



Watch our stories



"We have a culture of patient care first here, one that speaks to our mission and our values: to care, to educate, and to discover."



Brian L.Unit EducatorBSN, CMS RN



Did you know?



196Stanford Health Care uses 196 solar panels, powering 17% of the hospital's electricity.



17In 2015, we had 17 dogs in our Pet Assisted Wellness (PAWS) Program.



8We're proud to work with 8 All-time Stanford Medicine Nobel Laureates.



1,592Stanford Health Care exhibits more than 1,592 original art pieces.



**Qualifications**



Minimum Qualifications

-Bachelors and/or Masters in Nursing from an accredited college or university

-Three (3) years of progressively responsible and directly related work experience

-CA Registered Nurse (RN)



Knowledge, Skills, and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification



-Ability to contribute to health care policy formulation when working in partnership with a multidisciplinary team of health care providers



-Ability to delegate responsibly to others, activities according to ability, level of preparation, the standards of practice and regulatory guidelines



-Ability to develop programs and lead process improvement projects



-Ability to establish the strategic direction and business plans for a functional group



-Ability to initiate and implement change conducive to the improvement of the quality and safety of patient care delivery



-Ability to provide leadership, influence others to meet patient needs and achieve shared goals, to effectively prioritize system resources to provide quality and valued patient care, promote cooperative behaviors, act as a role model, resource and mentor



Our Mission: To Care, To Educate, To Discover

Our Vision for the SHC Experience: Healing humanity through science and compassion, one patient at a time



SHC does not discriminate on the basis of Ancestry, Age, Color, Disability, Genetic information, Gender, gender identity, or gender expression, Marital status, Medical condition, Military or veteran status, National origin, Race, Religion, Sex, and Sexual orientation.
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